Dispatcher

Company: Sparrow Company
Location: Glendora
Posted on: August 4, 2022

Job Description:

Job Description Sparrow Company, an executive search and staffing firm, has an immediate opening for a Dispatcher in Glendora, CA. Eventually, the position will be transferred to Torrance, CA. This is a temporary to hire opportunity. Job Summary: The Dispatch Representative works in the Dispatch Center to ensure timely product delivery while assisting customers with ordering quality concrete and building materials. This position is responsible for coordinating schedules of deliveries, which includes order taking, scheduling of orders, setting up deliveries, and effectively communicating with customers, drivers, and the sales team. Duties: Obtains orders and changes to existing orders from customers and sales representatives Enters orders and printed tickets into the system Coordinates special jobs, service and scheduling Coordinates with outside trucking subcontractors and by radio with drivers, service, and sales representatives Assists with resolution of customer delivery issues and customer complaints Determine customer requirements and expectations in order to recommend specific products Maintain proficiency and accuracy in data entry of customer orders Review orders in the system for proper mix design, travel times, and correct job start times; ensure customer-specific needs are met Manage time effectively, meet personal goals and work effectively with other members of the dispatch team Communicate with customers to provide up to date information regarding the company's ability to meet delivery times Meet customer delivery demands and company with the guidelines of Federal Hours of Service Regulations Dispatch construction materials for multiple facilities; coordination of orders, trucks, and drivers Perform departmental clerical tasks including preparation of department reports and the ability to maintain dispatch/order desk records and data Requirements/Qualifications: Knowledge and understanding of union contracts and Department of Transportation (DOT) regulations Strong verbal and written communication skills Able to interact positively with a broad range of customers, vendors, and contractors Proficient in Microsoft Office and dispatch systems Attention to detail and able to multi-task $22 per hour (Willing to pay a little more if we find someone with relevant experience. Also will pay a commute rate while they commute to Glendora if you live near Torrance area) M-F (day shift) Bilingual Spanish preferred (not required)

Keywords: Sparrow Company, Glendora , Dispatcher, Professions , Glendora, California