Customer Service Representative

Company: Robert Half Office Team
Location: Glendora
Posted on: March 16, 2023

Job Description:

Description This Customer Service Representative position via Robert Half might be for you, if you like the idea of working in a dynamic, rapidly-changing call center. Do you love building solid customer relationships? You might be the articulate, highly-skilled Customer Service Representative we're looking for. If you're looking for a long-term contract / temporary to hire position in Glendora, California, this Customer Service Representative opportunity could be for you!How you will make an impact- Receive and place telephone calls- Field and send out send written business correspondence- Provide accurate, friendly customer service in a timely fashion- May support business development and client referral goals by actively cross-selling and referring customers Requirements - A consistently positive approach to your work that is rooted in a businesslike professionalism- Deep understanding of Phone Inquiries- Practical knowledge of Process Payments- Well-founded grasp of JD Edwards EnterpriseOne- Wide ranging experience with Oracle CRM- Command of Superior Customer Service- Proven knowledge of Email Correspondence- Phone Coverage experience preferred- Quality experience with enterprise resource planning- General familiarity with Process Payments- Order Fulfillment experience highly desired- Comprehensive knowledge of order entry- Proficiency with Microsoft Office applications- Ability to interact effectively with internal and external partners and clients/customers- Demonstrated experience performing extensive research to resolve complex customer inquiries- Excellent written/verbal communication and organizational skills - Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly- Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity- 2+ years of past relevant experience- Excellent customer service and office administrative skills- Ability to navigate multiple computer systems and applicationsWe are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information. - 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/terms-of-use) .

Keywords: Robert Half Office Team, Glendora , Customer Service Representative, Other , Glendora, California