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Customer Service Representative

Company: Work With Your Handz
Location: Glendora
Posted on: May 3, 2021

Job Description:

Great Opportunity for an Experienced Customer Service Rep!Our industry leading clientis looking fora professionalself-starter with an outgoing personality to join our Customer Service team.You will promote customer satisfaction by converting incoming customer calls into booked service appointments.Enjoy a job with co-workers who are like family at this fantastic company that prides themselves on their incredible work culture.Requirements a successful Customer Service Rep should have:At least 2 years of customer service experience in Plumbing or HVAC industriesExcellent written and verbal communication skillsProficient computer knowledgeAbility to handle challenging situations with ease and empathyExcellent ability to multi-taskResponsibilities and Duties:Answering multiple phone linesAssisting customer inquiriesScheduling appointmentsOutbound calling to existing customersOther clerical duties as assignedUsing a call script in order to sound professional and authentic when speaking with our customersParticipate in training so that you grow and develop as a professionalMaintain and update our customer database with complete and accurate informationMaintain communication with dispatch and your managerComprehensive Benefits Package offered:Medical InsurancePaid time offBonus Plans!Retirement PlanIf you want to be part of something bigger than just a job make this career move and find exactly what youre looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company.All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal opportunity employer. Pre-employment background check and drug test are required to be considered for this position.

Keywords: Work With Your Handz, Glendora , Customer Service Representative, Other , Glendora, California

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