Front Desk Agent
Company: Nara Hotels, Inc.
Location: El Segundo
Posted on: February 19, 2026
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Job Description:
Job Description Job Description We’re excited to announce the
opening of our hotel under new management! As we build a dynamic
and guest-focused team from the ground up, we’re looking for
friendly, professional, and enthusiastic Front Desk Agents to be
the face of our property. If you have a knack for customer service
and work experience in the hotel industry, we’d like to meet you.
Ultimately, you will help create a pleasant and memorable stay for
our guests. Flexible schedule preferred. Responsibilities Perform
all check-in and check-out tasks Manage online and phone
reservations Inform customers about payment methods and verify
their credit card data Register guests collecting necessary
information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms Provide
information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean,
tidy and fully-furnished to accommodate guests’ needs Confirm group
reservations and arrange personalized services for VIP customers
and event attendees, like wedding guests Upsell additional
facilities and services, when appropriate Maintain updated records
of bookings and payments Assist in laundry during down times Assist
in public area clean up during down times Skills Work experience as
a Hotel Front Desk Agent, Receptionist or similar role Experience
with hotel reservations software, like Opera, PEP and RoomKeyPMS
Understanding of how travel planning websites operate, like Booking
and TripAdvisor Customer service attitude Excellent communication
and organizational skills Qualifications High school or equivalent
(Preferred) Microsoft Office: 1 year (Preferred) Customer Service:
1 year (Preferred)
Keywords: Nara Hotels, Inc., Glendora , Front Desk Agent, Hospitality & Tourism , El Segundo, California
