Customer Service Rep(7818) - 110 W. Foothill Blvd
Company: Careerbuilder-US
Location: Glendora
Posted on: January 22, 2023
|
|
Job Description:
Job DescriptionJob DescriptionCustomer Service Representative/
DriverJOB DUTIES Operate all equipment, Stock ingredients from
delivery area to storage, work area, walk-in cooler, Prepare all
products, Use all proprietary technology, Receive and process
telephone orders, Take inventory and complete associated paperwork,
Clean equipment and facility approximately daily, Responsible for
continued on the job training for any and all new products, Must
have good communication Skills, Ability to communicate verbally
with customers and co-workers to process orders both over the phone
and in person.ESSENTIAL FUNCTION/SKILLSAbility to add, subtract,
multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change. Verbal, writing, and
telephone skills to take and process orders. Motor coordination
between eyes and hands/fingers to make precise movements rapidly
and accurately with speed. Ability to enter orders using a computer
keyboard or touch screen.Work ConditionsEXPOSURE TO: Varying and
sometimes adverse weather conditions when removing trash and
performing other outside tasks. In-store temperatures range from 36
degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside. Fumes
from food odors. Exposure to cornmeal dust. Cramped quarters
including walk-in cooler. Hot surfaces/tools from over up to 500
degrees or higher. Sharp edges and moving mechanical parts.SENSING:
Talking and hearing on the telephone. Near and mid-range vision for
most in-store tasks. Depth perception. Ability to differentiate
between hot and cold surfaces.TEMPERMENTS: The ability to direct
activities, perform repetitive tasks, work along and with others,
work under stress, meet strict quality control standards, deal with
people, analyze and compile data, make judgments and
decisions.STANDING: Most tasks are performed from a standing
position. Walking surfaces include ceramic tile bricks with
linoleum in some food process areas. Height of work surfaces is
between 36 and 48.WALKING: Walking is generally in short distances
for short durations. Delivery personnel must travel between the
store and the delivery vehicle and from the delivery vehicle to the
customers location.SITTING: Paperwork is normally completed in an
office at a desk or table.LIFTING: Bulk product deliveries are made
twice a week or more and are unloaded by the team member using a
hand truck. Deliveries may include cases of ingredients and
supplies weighing up to 50 pounds with dimensions of up to 3 x 1.5.
Cases are usually lifted from floor and stacking onto shelves up to
72 high.CARRYING: Large cans, weighing 3 pounds, 7 ounces, are
carried from the workstation to storage shelves. Occasionally,
pizza sauce weighing 30 pounds is carried form the storage room to
the front of the store. Trays of pizza dough are carried three at a
time over short distances and weigh approximately 12 pounds per
tray. During delivery, carry pizzas, sides, and beverages while
performing walking and climbing duties.DRIVING: Deliver pizzas
within a designated delivery area. A team member may make several
deliveries per shift.PUSHING: Pushing is performed to move trays
which are placed on dollies. A stack of trays on a dolly is
approximately 24-30 and requires a force of up to 7.5 pounds to
push. Trays may also be pulled.CLIMBING: Team members must
infrequently navigate stairs or climb a ladder to change prices on
signs, wash walls, perform maintenance. During delivery of product,
navigation of five or more flights of stairs may be
required.STOOPING/BENDING: Forward bending at the waist is
necessary at the pizza assembly station. Toe room is present, but
workers are unable to flex their knees while standing at this
station. Duration of this position is approximately 40-45 seconds
at a time, repeated continuously during the day. Forward bending is
also present at the front counter when stocking
ingredients.CROUCHING/SQUATTING: Performed occasionally to stock
shelves and to clean low areas.REACHING: Reaching is performed
continuously; up, down, and forward. Workers reach above 72
occasionally to turn on/off oven controls, change prices on sign,
and lift and lower objects to and from shelves. Workers reaching
down to perform such tasks as scooping cornmeal from a plastic
barrel or washing dishes. Workers reach forward when obtaining
topping ingredients, cleaning work surfaces, or answering
phones.HAND TASKS: Eye-hand coordination is essential. Use of hands
is continuous during the day. Frequently activities require use of
one or both hands. Shaping pizza dough requires frequent and
forceful use of forearms and wrists. Workers must manipulate a
pizza peel when removing a pizza from the oven., and when using the
rolling cutter. Frequent and/or forceful pinching is required in
the assembly of cardboard pizza boxes. Team members must be able to
grasp cans, the phone, the pizza cutter and pizza peel, and pizza
boxes.MACHINE, TOOLS, EQUIPMENT, WORK AIDS: Team members may be
required to utilize pencils/pens, computers, telephones,
calculators, TDD equipment, pizza cutter and pizza peelTECHNOLOGY:
All employees must use any and all Dominos technology implemented
by the Company. All drivers must use the Driver app, All CSR must
make use of the Dominos Digital Shoulder surf (DSS), All employees
must use the Dominos Car Side Delivery.
Additional InformationAll your information will be kept
confidential according to EEO guidelines.by Jobble
Keywords: Careerbuilder-US, Glendora , Customer Service Rep(7818) - 110 W. Foothill Blvd, Hospitality & Tourism , Glendora, California
Click
here to apply!
|