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Centralized Pharmacy Supervisor

Company: Kaiser
Location: Glendora
Posted on: March 20, 2023

Job Description:

Responsible for the day-to-day operations of specific Centralized Pharmacy location(s)/ services(s) (e.g. CPP, PCC, CRP, MOPC). Provides leadership, supervision and direction to subordinate Pharmacy Services Supervisors, Lead Pharmacists, Pharmacists, and non-pharmacist and other administrative employees. Ensures compliance with Federal and State laws and regulations, Statewide Pharmacy Operations objectives, policies, and procedures. Minimal to no online dispensing duty. Supervises operations in a centralized pharmacy/ location with a scope of service that encompasses an entire region. Performs other duties as required.

Essential Responsibilities:

  • Assists the Manager with the development and implementation of pharmacy strategic initiatives.
  • Responsible for the supervision of day-to-day services/activities/functions, including drug distribution, mail order services, drug education, pharmacist clinical activities, retail business expansion, inventory management, performance measurements, regulatory compliance, employee development and multi-disciplinary team development in a centralized pharmacy/location with a regional scope of service.
  • Supervises departmental personnel and operational practices to ensure compliance with Federal and State laws and regulations.
  • TJC, OSHA, SBOP, Statewide and Departmental policies and procedures.
  • Sphere of influence includes Pharmacy staff, other members of the Pharmacy management team, providers, Medical Center Area Pharmacy employees, other Regional Pharmacy personnel, and Union Representatives.
  • Provides personnel management activities (e.g., recruits, hires, trains and evaluates, and/or terminates subordinate personnel).
  • Works with Human Resources in handling employee grievances.
  • Completes/administers performance evaluations and ensures adherence to departmental plan for completion of performance evaluations.
  • Responsible for the preparation and assignment of department staffs work schedules and assignments.
  • Makes staffing and scheduling adjustments to meet volume/workload demands and in accordance with collective bargaining agreements.
  • Prepares and/or approves the biweekly payroll.
  • Provides regular communication and feedback to the staff.
  • Assists the Manager to monitor personnel utilization in accordance with operating budget.
  • Responsible to monitor financial parameters and to operate within budgetary targets.
  • Participates in designing, implementing and evaluating systems, processes and methods designed to enhance quality, improve service, and enhance cost effectiveness.
  • Directs, assesses and alters dispensing workflow to achieve desired service outcomes.
  • Assists the Manager to collaborate with Regional Pharmacy Operations, and to implement, evaluate and improve quality management programs.
  • Provides resolution to service complaints by Health Plan members, other Kaiser health care professionals, department heads, and employees.
  • Administers organizational and department policies and procedures on a day-to-day basis.
  • Performs minimal to no online duties.
  • Performs other duties as required.
    Basic Qualifications:

    Experience
    • Minimum two (2) years of previous experience providing functional direction required or completion of an accredited pharmacy PGY1 or PGY2 residency prior to start.
      Education
      • Degree in pharmacy required.
        License, Certification, Registration
        • Pharmacist License (California)
          Additional Requirements:
          • Ability to demonstrate and apply knowledge of contemporary outpatient pharmacy operations principles and standards, including clinical, professional, legal, business, and public relations aspects.
          • Must have a working knowledge of applicable Federal and State pharmacy regulations.
          • Ability to extract pertinent information from patients, or other sources, to apply to the patients medical management plan.
          • Demonstrated abilities and skills in pharmacy business management, customer problem-resolution, leadership and supervision.
          • Must possess self-initiative, innovative and collaborative skills.
          • Ability to demonstrate proficiency in oral and written English-speaking communication skills.
          • Proficiency in various databases and other computer usage.
          • Must be able to work in a Labor/Management Partnership environment.
            Preferred Qualifications:
            • Two (2) years of supervisory experience preferred.
            • Pharm. D. preferred.
              Job Schedule:
              Job Category: Pharmacy

Keywords: Kaiser, Glendora , Centralized Pharmacy Supervisor, Healthcare , Glendora, California

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