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Admin/Clerical - Receptionist

Company: LanceSoft Inc
Location: Glendora
Posted on: November 26, 2022

Job Description:

Job Description:
Position Overview:
Greets and receives callers or visitors at establishment, and ascertains nature of business. Asks for caller's or visitor's name, arranges for appointment with or notifies person called upon on caller's arrival, guides caller to destination, and records name, time of call, nature of business, and person called upon. Answers telephone, screen and direct calls. Attend to visitors and deal with inquiries on the phone and face to face. Register patients, retrieve medical records as needed for hospital follow-up. Confirm patient appointments, checking in/out all patients, task messages from/to staff and physicians, schedule all patient appointments (hospital and office follow-ups), collect co-payments and process all payments in Passport. Check incoming and outgoing mail, check and clear incoming faxes, verify insurance eligibility as needed. Complete all physician orders, schedule all test and diagnostic studies ordered. Obtain authorizations as needed and link authorizations to visits, tests or procedures. Verify any changes to patient demographics, update insurances at each visit.

Minimum Experience and Qualifications:
One year customer service experience.

Minimum Education:
High school diploma or equivalent.
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Keywords: LanceSoft Inc, Glendora , Admin/Clerical - Receptionist, Administration, Clerical , Glendora, California

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